Selling 3.0

Excerpted from the book on mindful business management, Business Black Belt. What if your customers already want to buy? Your job then, as a good salesperson, is to engineer the deal.   Sales techniques we learned in the past are appalling and ineffective, yet many are still in use — let’s revisit the sales process…

Opinion VS Experience… a BIG Difference!

There’s a BIG difference between opinion & experience. Often, a person offers an opinion but states it as if it were an experience. Many people give advice without distinguishing its quality. You can determine the quality of the advice you receive by simply asking: How do you know that? The explanation should give you a…

Dealing with Stubborn People!

  I was observing some stubbornness in a friend — and, when I notice some undesirable behavior in another person, I’ve learned that it is often a reflection of something that I’m doing (or have done), and the best way to deal with the friend is to first understand myself… which got me to thinking about…