Customer Service – Problem Solving
From Seth Godin – Your first, best response to a customer who thinks they have a problem with your product or service
Safety Plan Update – Heat Illness Prevention
Add this updated procedure to your Safety Handbook and notify all employees. This was updated some time ago, but has now been added to our new Updates Blog page. When we update a policy or procedure, we will add it to this area. Heat Illness Prevention Definitions “Acclimatization” means temporary adaptation of the body to…
Cryptohippie’s Guide To Online Privacy
From Paul Rosenberg of Freeman’s Perspective and his privacy guide. See also the step-by-step instructions in Quincy’s great guide. The free Internet that many of us loved has become a surveillance web, serving governments and mega-corps, while abusing the rest of us. For those whose eyes are opening to this sad fact, we have assembled…