employee policies handbook advisor

Glenna Hecht

HR Consultant, Speaker, Trainer, Founder of Humanistic Consulting & Author of “I HATE HR… but I gotta do it anyway!
Her career spans 25 years as a business partner where she has built and led human resource and talent management functions in high growth, global organizations in the Hospitality, Retail, Services, Technology and Advertising industries working with world renowned brands such as: Starbucks, Accenture, Brinker International, eatZi’s, imc2 and Walt Disney World. Humanistic Consulting, LLC believes great strategy is measured through execution and results. Some of our results include:- Created policies and procedures, employee retention programs and recruiting and training solutions that reduced turnover 23% and saved $1 million per year in expense for a global retail company.

  • Defined HR processes, compensation structures, incentive plans, benefits, and organization design for a start up technology company.
  • Developed an industry leading KPI – balanced scorecard methodology, 160 distinct performance evaluations, and a coaching and succession planning process that increased performance compliance by 47% for a global advertising agency.
  • Partnered with franchise owners and developed employee relations processes and training programs that saved $533,000 in costs for a global restaurant company.
  • Designed sales methodology and authored presentation that resulted in $750,000 sale of customer survey products to a 4,200-unit retail chain.