COVID-19 Resources – from OSHA
Here’s a recent compilation of updates from OSHA regarding COVID 19 and employees, with links to training, posters, etc.
Video – Writing Your Business Plan:
Discussing Your “Customer Service”
VIDEO – What to think about as you edit the “Customer Service” section of your business plan and what investors and lenders (crowdfund, angel, venture capital, SBA) look for as they consider funding your start up or growing company.
Are Your People Stealing Your Vendors’ Loyalty Bonuses?
Are you aware of the loyalty programs offered by your vendors? Have you checked recently or compared the value of the services from these vendors? (With or without the extra perks?) When was the last time you reviewed your employee policies and procedures for your company?
Keeping Up With OSHA Regulations: How to Ensure You’re Up to Date
From a business perspective, Occupational Safety and Health Administration (OSHA) regulations can seem burdensome. They change fairly frequently, sometimes seem to lack rhyme or reason and can be costly to follow at times. But staying up to date with OSHA standards isn’t optional. Failing to follow the rules can land you in hot water.Originally appeared…
Customer Service – Problem Solving
From Seth Godin – Your first, best response to a customer who thinks they have a problem with your product or service