Dealing with Stubborn People!

  I was observing some stubbornness in a friend — and, when I notice some undesirable behavior in another person, I’ve learned that it is often a reflection of something that I’m doing (or have done), and the best way to deal with the friend is to first understand myself… which got me to thinking about…

Selling for a Change

Excerpted from the book on mindful business management, Business Black Belt. You can lead a horse to water, but you can’t make him drink… Try salting the oats. ~ Anonymous Selling is often not just convincing someone to buy your product or service but to change what they already have or what they are doing…

Selling 3.0

Excerpted from the book on mindful business management, Business Black Belt. What if your customers already want to buy? Your job then, as a good salesperson, is to engineer the deal. Sales techniques we learned in the past are appalling and ineffective, yet many are still in use — let’s revisit the sales process to…