This article originally appeared in Harvard Business Review and you can link to it here. Improving customer experience is often a top business priority, but what about employee experience? Temkin Group reports a correlation between employee engagement and success in customer experience. In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that…
From Paul Rosenberg of Freeman’s Perspective and his privacy guide. See also the step-by-step instructions in Quincy’s great guide. The free Internet that many of us loved has become a surveillance web, serving governments and mega-corps, while abusing the rest of us. For those whose eyes are opening to this sad fact, we have assembled…
Average SBA CDC / 504 Loan Rates as of November 2016 Christopher Hurn Founder/CEO at Fountainhead Commercial Capital (from a recent article on ValuePenguin) CDC / 504 loans can only be used for real estate and long-term equipment purchases, and they come with 10 or 20 year terms. A 504 loan is actually composed of…
Train yourself (and anyone who does interviewing for you) to refrain from asking any questions related to age, gender, color, race, creed, national origin, religion, marital status, political belief, physical well-being, or disabilities.
Update Your Sales Proposals I see a sales proposals all the time. Recently, a friend who is a painting contractor in Southern California contacted me with a request for help in winning a deal — She’s got a great business, a keen eye for color and the skills to make any home or business attractive,…